Thank you for shopping at Whit Duck. We want to ensure a seamless and enjoyable shopping experience for our customers. Please review our shipping policy to understand the details of shipping and delivery.

Estimated Delivery Time:

• 4 to 5 Days

1. Order Processing: a. Orders are typically processed within [number of business days] business days of receiving payment and order confirmation. b. During peak seasons or sales events, processing times may be slightly extended.
2. Shipping Methods: a. We offer standard and expedited shipping options. b. Standard shipping typically takes [number of days] days for delivery. c. Expedited shipping is available for faster delivery, with delivery times ranging from [number of days] days.
3. Shipping Costs: a. Shipping costs are calculated based on the weight of your order and the selected shipping method. b. Shipping costs will be displayed during the checkout process.
4. International Shipping: a. We offer international shipping to select countries. International shipping rates and delivery times vary depending on the destination. b. Customers are responsible for any customs duties or taxes imposed by their country.
5. Order Tracking: a. Once your order has shipped, you will receive a shipping confirmation email with a tracking number. b. You can track your order using the provided tracking number on our website or the carrier’s website.
6. Shipping Delays: a. While we strive to meet estimated delivery times, please note that unforeseen circumstances, such as weather or carrier delays, may affect delivery. b. We appreciate your patience in such situations.
7. Incomplete or Incorrect Addresses: a. It is the customer’s responsibility to provide a complete and accurate shipping address. b. We are not responsible for orders shipped to incorrectly provided addresses. Please double-check your information before completing your purchase.
8. Missing or Lost Packages: a. In the rare event that your package is missing or lost in transit, please contact our customer service team. We will work with the carrier to locate the package or provide a suitable resolution.