Thank you for shopping at Whit Duck. We value our customers and want to ensure that you are completely satisfied with your purchase. Please review our return policy below for information on returns, exchanges, and refunds. Returns and Exchanges: a. We accept returns within [number of days] days of the purchase date. b. To be eligible for a return, items must be unused, in the same condition as received, and in the original packaging with all tags attached. c. If you wish to exchange an item for a different size or color, please contact us to check availability.

• Initiating a Return: a. To initiate a return, please [insert process, e.g., contact our customer service team or log in to your account to request a return]. b. Please include your order number and reason for the return in your communication.
• Return Shipping: a. Customers are responsible for the cost of return shipping unless the return is due to a mistake on our part or a defective product. b. We recommend using a trackable shipping method to ensure that your return is received.
• Refunds: a. Once your return is received and inspected, we will notify you of the approval or rejection of your refund. b. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within [number of days] days.
• Non-Returnable Items: a. Certain items are non-returnable, including [list any specific items or categories that cannot be returned].
• Damaged or Defective Items: a. If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund.
• Cancellation Policy: a. Orders can be canceled within [number of hours] hours of placement. Please contact us promptly if you wish to cancel an order.
• Late or Missing Refunds: a. If you haven’t received a refund within the specified time frame, please check with your bank and then contact us. There may be a processing delay.